Privacy Policy

Introduction

Lot-to-Dock ("we," "us," or "our") operates the website lot-to-dock.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform. By using the Platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

When you use our guided discovery flows, contact forms, or partner application forms, you may voluntarily provide us with:

• Name
• Email address
• Phone number
• Company name and website (for partner applications)
• Property preferences and requirements (as selected through our decision tree forms)

Information Collected Automatically

When you visit the Platform, we may automatically collect certain information only after you provide cookie consent. No tracking cookies or analytics scripts are loaded until you explicitly accept. This information may include:

• Device and browser information (type, version, operating system)
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns
• Referring website or search terms
• Click patterns and scroll behavior (via session replay)

Tracking Technologies & Cookies

We use the following third-party services, which are only activated after you provide consent via our cookie banner:

Essential Cookies

The following cookie is set regardless of consent, as it is strictly necessary to remember your privacy preference:

How We Use Your Information

We use the information we collect for the following purposes:

• To match you with relevant properties, builders, agents, or trade partners based on your selections
• To respond to your inquiries and facilitate communication with our partners
• To send follow-up communications related to your expressed interests (with your consent)
• To improve our Platform, user experience, and service offerings
• To analyze aggregate usage patterns and site performance
• To prevent fraud and ensure the security of the Platform

How We Share Your Information

We may share your information with the following parties:

• Partner businesses: Builders, agents, and trade partners listed on our Platform may receive your contact information and preferences when you submit a form expressing interest in their services.
• Service providers: Third-party services that help us operate the Platform (e.g., Zapier for form processing, Airtable for data management, Calendly for scheduling).
• Analytics providers: Google and Microsoft (as described above) receive anonymized usage data when you have consented to cookies.

We do not sell your personal information to third parties. We do not share your information with parties unrelated to the services you requested.

Your Rights & Choices

• Cookie consent: You can accept or decline non-essential cookies via the banner shown on your first visit. You can change your preference at any time using the button below.
• Access & deletion: You may request access to, correction of, or deletion of your personal information by contacting us.
• Opt-out of communications: You may unsubscribe from marketing emails at any time by using the unsubscribe link in any email or by contacting us directly.
• Do Not Track: We honor Do Not Track browser signals. When detected, no analytics scripts are loaded regardless of cookie consent status.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it.

Third-Party Links

The Platform may contain links to third-party websites and embedded content (such as property listing portals). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: